πŸ“˜ Knowledge Base

Everything about the service: from first steps to advanced settings

API Documentation
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Introduction

What is Jetproxy and how the service works.

What is Jetproxy?

Jetproxy is a residential proxy platform based on a peer-to-peer network with 40M+ residential IPs worldwide. We provide residential IP addresses for regional QA, market research and permitted automation where location accuracy and route stability matter.

Simple analogy: you are the customer πŸ”, the proxy is the courier πŸ›΅. The courier handles a request through the selected route, so your team can check how a website, product or service behaves from a specific region.

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Regional routing

Route requests through selected residential locations for testing and research.

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Geo availability checks

Check how websites, offers and content appear from selected countries or cities.

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Automation

QA checks, permitted data collection, monitoring and internal workflow automation.

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Workspace separation

Keep client projects, QA environments and regional workflows separated.

Where do IP addresses come from

Our IP addresses are sourced from a peer-to-peer network of real users. People voluntarily and legally install a special application on their devices, share part of their internet bandwidth, and receive compensation.

What this provides

  • Fully legal network operation β€” every participant has given consent
  • Natural β€œdigital fingerprint” for each IP β€” usage history, reputation, geo
  • IPs from real residential connections β€” no data centers
πŸ’‘Residential network context helps regional tests reflect local connectivity conditions more accurately than datacenter-only routes.

Jetproxy Advantages

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Non-expiring traffic

Purchased gigabytes never expire. Use them whenever you want.

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Unlimited proxies

Create as many proxies as you need β€” for free. You only pay for traffic.

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Precise targeting

Country, city and ISP selection without surcharges. 150+ countries in the pool.

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24/7 Support

Prompt assistance via Telegram. Average response time β€” a few minutes.

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Proxy Types

Residential proxies β€” how they work and which tasks they suit.

Residential Proxies

IP addresses from a P2P network of real user devices. This is Jetproxy’s main product. Compared with datacenter routes, residential addresses are better suited for regional QA, availability checks and market research that depends on local network context.

How it works
Keep same IP mode holds one exit IP while the node is available
If the source device goes offline, the system automatically assigns a new IP matching your settings
Each proxy is a unique address. Use separate endpoints for separate workflows when isolation matters.
Proxy creation is unlimited β€” you only pay for consumed traffic
πŸ’‘For maximum stability in long-running workflows, specify targeting by city or ISP β€” this makes routing more predictable if the IP changes.
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Quick Start

Step-by-step guide from purchasing traffic to a working proxy.

Step 1 β€” Buy Traffic

Residential proxy traffic is purchased in gigabytes. The larger the volume, the lower the price per 1 GB. Purchased traffic is non-expiring β€” use it whenever convenient, it never expires.

VolumePrice per 1 GB
1 GB$3.70
5 GB$3.60
10 GB$3.45
25 GB$3.20
50 GB$2.95
100 GB$2.70
250 GB$2.45
500 GB$2.20
1 TB$2.00
πŸ’‘Traffic never expires β€” purchased gigabytes remain on your balance indefinitely.

Payment Methods

We accept several payment methods β€” choose the one that suits you:

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Bank Card

Visa, Mastercard. Instant credit β€” traffic is available immediately after payment.

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Cryptocurrency

Support for 20+ currencies: BTC, ETH, USDT, SOL, TON and more. Credit after network confirmation.

ℹ️After payment, the purchased traffic will appear in the top right corner of the dashboard.

Step 2 β€” Proxy Setup

In the proxy generation window, set the required parameters. Brief overview of each:

ParameterWhat it is
🌍 CountryIP geolocation. 150+ countries
πŸ™οΈ City / ISPPrecise targeting by city, region or provider
πŸ”„ RotationKeep same IP while available, new IP every request, or timed rotation
πŸ”§ ProtocolHTTP or SOCKS5
⏱ Rotation intervalTimer for scheduled rotation; not used in keep-same-IP mode

Step 3 β€” Use Proxies

Generated proxies can be used anywhere HTTP or SOCKS5 is supported: standard browsers, QA tools, permitted data collection pipelines, automation tools and internal services.

Proxy String Format

Proxies are provided in a standard format supported by all popular tools:

format
login:password@host:port

Alternative formats are also available via settings or API:

host:port:login:password
protocol://login:password@host:port
πŸ’‘To test functionality, use our free tools β€” IP check, leak test, header analysis and more.
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Use Cases

What tasks Jetproxy proxies are suitable for and how to get the most out of them.

Ad verification and QA

Use residential routes to check local creatives, landing pages, search results and tracking flows from the regions where your campaigns operate.

  • Review local landing pages and ad destinations before launch
  • Keep QA sessions stable while checking approved campaign flows
  • Use IPs from the target audience region for accurate previews

Workspace and profile separation

Assign separate proxy endpoints to different client projects, QA environments or internal workflows so diagnostics and traffic accounting stay clear.

  • Separate client projects and test environments
  • Maintain consistent routing parameters for each workflow
  • Track traffic usage by package, proxy list and endpoint
⚠️Use separate endpoints for separate projects when route consistency or reporting matters.

Permitted data collection

Residential proxies help distribute permitted data collection and monitoring workloads while keeping location and session settings predictable.

  • Use multiple proxies simultaneously to distribute the load
  • Disable image and video loading β€” save up to 40% traffic
  • Choose Rotating mode for broad regional sampling

E-commerce QA and market checks

Check storefronts, prices, catalog availability and localized checkout flows from the same regions your customers use.

πŸ’‘Choose a proxy server closest to your real location for minimum ping and maximum speed.
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Session Modes

Keep same IP, per-request rotation and timed intervals β€” how IP changes work.

Keep Same IP

In Keep same IP mode, Jetproxy keeps the same exit IP while the current node remains online. This is not a fixed-duration session: the IP can change if the node disconnects or becomes unavailable.

Suitable for
β†’ Regional QA sessions
β†’ Long-running tests
β†’ Any tasks requiring a stable IP

Important details

  • No fixed lifetime β€” the IP stays while the exit node is available
  • Need a timer? β€” use timed rotation: 5 minutes, 1 hour, or a custom interval

Rotating and Timed Rotation

In per-request rotation, every request gets a new random IP from your geo pool. Timed rotation changes the IP after the selected interval, for example every 5 minutes or every 1 hour. Both modes are useful when stable identity is less important than scale.

Suitable for
β†’ Market data collection
β†’ QA automation
β†’ Broad regional sampling
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Pricing

Simple and transparent pricing β€” no hidden fees.

Residential Proxies

Pay for traffic in gigabytes. The number of proxies you can create is unlimited. You can generate 10 or 1,000 proxies β€” you only pay for the volume of data that passes through them.

βœ“Traffic never expires β€” gigabytes remain on balance indefinitely
βœ“Price per 1 GB β€” from $3.70 to $2.00 depending on volume
βœ“Geo-targeting (country, city, ISP) β€” no surcharges
βœ“Need more than the standard package or custom terms? Message us on Telegram.
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Pro Tips

Practical recommendations for maximum efficiency, security and savings.

Security

01Separate endpoint per workflow β€” keep projects or environments that need consistent routing separated
02Targeting: city OR ISP β€” choose one, this improves IP consistency during rotation
03Stable sessions β€” use Keep same IP while available; for planned refresh choose a longer timed interval

Optimization

01Traffic savings β€” disable image, video and heavy script loading. Save up to 40%
02Efficient data collection β€” use multiple proxies in parallel to distribute permitted workloads
03Minimum latency β€” choose a proxy server closest to your location

Recommendations by Task

TaskRecommendation
Ad verificationKeep same IP while available, consistent geo/ISP
Client workspacesSeparate endpoints, consistent region for the workflow
E-commerce QAConsistent regional route, minimum ping
Data collectionRotating mode, parallel sessions, no media

Connection status and quick fixes

Most connection issues can be read from the HTTP status returned by the proxy. Use this table before changing the whole setup.

StatusWhat to do
407 Authentication RequiredCopy the line again from the dashboard, check the selected format, and make sure the package is still active.
No traffic leftTop up traffic or switch to another active package, then retry after a short refresh.
No exit for selected filtersBroaden targeting: remove ISP first, then city/state if needed, or choose a location with higher availability.
TimeoutRetry once, lower concurrency, pick a closer location, or use a fresh endpoint for this workflow.
πŸ’‘Keep the original proxy line when contacting support. It lets us check geo, rotation mode, package, and format faster.

Routing, ports, and availability tips

Residential routes are dynamic. A saved proxy line gives you a stable access point and rules, while the actual exit IP depends on rotation mode, geo filters, and current availability.

  • Use separate endpoints for separate workflows. This makes routing easier to debug and prevents one task from affecting another.
  • If a city or ISP has Low availability, start from country or state first. Add city/ISP only when the broader route works reliably.
  • For long logins, checkouts, or account sessions, use Keep same IP while available or a longer timed interval.
  • Different ports are parallel endpoint slots. They are useful for concurrency, but they do not guarantee a permanent fixed exit IP.
  • Choose the closest gateway region when latency matters. A farther entry point can add delay even if the exit country is correct.
ℹ️After creating a new proxy list, give the network 30-60 seconds to apply the credentials across all servers before judging whether a line works.
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Referral Program

Earn with Jetproxy β€” 12% from purchases of invited users.

How it works

1

Copy the link

Go to the β€œReferral Program” section in the dashboard and copy your unique link.

2

Share

Send the link to friends, publish on social media, forums, channels β€” wherever your audience is.

3

Earn 12%

Every time an invited user makes a purchase, you automatically receive 12% of the amount.

ℹ️Accumulated bonuses are shown in the referral section. Minimum payout request amount β€” $10; payout or crediting details are handled from the dashboard or by support.
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Cryptocurrency Payment

A complete Jetproxy guide to paying through CryptoCloud: invoice, network, exact amount, confirmations, and common issues.

How CryptoCloud payments work

Crypto payments in Jetproxy are processed through a CryptoCloud checkout page. Jetproxy creates an order and invoice, you send the exact amount in the selected coin and network, CryptoCloud tracks the blockchain transaction, and Jetproxy activates the package automatically after payment confirmation.

  1. 1Jetproxy order. Choose a traffic package, apply a promo code if needed, and continue with cryptocurrency payment.
  2. 2CryptoCloud invoice. An external checkout page opens with the INV number, currency, network, exact amount, address, and timer.
  3. 3Wallet transfer. Send funds in the selected network and make sure CryptoCloud receives the invoice amount after any fees.
  4. 4Network confirmations. CryptoCloud waits for blockchain confirmations. Timing depends on the selected network and its current load.
  5. 5Package activation. After successful payment status, Jetproxy marks the order as paid and adds the purchased traffic to your dashboard.
πŸ’‘It is safe to close the page after sending funds: confirmation happens through the blockchain and webhook events. If the payment is confirmed on-chain, the order will be processed automatically or through a later reconciliation.

What to check before sending

Most crypto payment issues happen before the Send button is pressed. Use this short checklist before making the transfer.

  • The coin in your wallet matches the invoice coin: for example USDT, BTC, ETH, or TON.
  • The network matches exactly: TRC20, ERC20, BSC, TON, SOL, BASE, ARB, OP, and other networks are not interchangeable.
  • The address is copied from the current CryptoCloud invoice or scanned from its QR code, with no manual typing.
  • The amount received by the address will equal the invoice amount; wallet, exchange, and network fees are handled separately.
  • The invoice timer is still active. If it is almost expired and you have not sent funds, create a new invoice.
  • You saved the invoice INV number and can find the TxID after sending the transaction.
⚠️Do not send funds through a similar but different network. USDT TRC20, USDT ERC20, and USDT BSC are different routes. A wrong network can lead to lost funds or manual investigation through support.

Step-by-step invoice payment

This flow works for wallets and exchanges. Button names may differ, but the logic is always the same: selected coin, selected network, address, exact amount, confirmation.

  1. 1Choose CryptoCloud. Select cryptocurrency in the Jetproxy payment form. We create the order and send you to the secure CryptoCloud checkout page.
  2. 2Choose coin and network. On the invoice page, pick the coin and network you want to use. Enter email if CryptoCloud asks for it for notifications.
  3. 3Copy address or QR. Use the copy button or QR code. Do not type the address by hand: one wrong character can make the funds unrecoverable.
  4. 4Open wallet or exchange. In Send, Withdraw, or Withdrawal, choose the same coin and the same network shown on the invoice.
  5. 5Enter amount with fees. CryptoCloud must receive the invoice amount. If your exchange deducts the withdrawal fee from the amount, increase the sent amount by that fee.
  6. 6Check everything again. Before confirming, verify the address, network, amount, and invoice expiry time. Blockchain transactions are irreversible.
  7. 7Wait for confirmation. After sending, save the TxID. When the network confirms the payment, the invoice status changes and Jetproxy activates the package.

Amount, wallet, and fees

The invoice shows the amount that must arrive at the CryptoCloud address. Fees from your wallet, exchange, or network must not reduce that amount. Providers handle fees differently: some add the fee on top, while others subtract it from the withdrawal amount.

Exact amount. If the invoice asks for 24.85 USDT, exactly 24.85 USDT must reach the address. If less arrives, the invoice may become partially paid and request an extra top-up.

Wallet or exchange. You can pay from any wallet or exchange, but it is best to use a service where the network, fee, and TxID are clearly visible. Non-custodial wallets usually give more control.

Safe sending

  • For USDT, decide which network is cheaper and available in your wallet: TRC20, ERC20, BSC, or another supported network.
  • If your exchange has a minimum withdrawal amount, it must not be higher than the amount you need to pay or top up.
  • Do not reuse an address from an older invoice: every invoice can have its own address and conditions.
  • Avoid sending several separate payments unless necessary. One exact transfer is processed fastest.
  • After sending, keep the transaction history: support will need the TxID if anything goes wrong.
⚠️If you sent the wrong amount by mistake, do not create random new payments. Open the current invoice: CryptoCloud usually shows how much needs to be topped up. If top-up is impossible, contact Jetproxy with the INV and TxID.

Cryptocurrency networks

A crypto network (blockchain) is the route used by a transaction. The same coin can exist on several networks, so it is critical to choose the exact network shown on the CryptoCloud invoice.

⚠️If funds are sent through the wrong network or to the wrong address, automatic confirmation may be impossible. Always verify the network before sending.
Popular networks
🟠 Bitcoin β€” BTC
πŸ”· Ethereum β€” ETH, USDT ERC-20, USDC ERC-20
πŸ’Ž BSC β€” BNB, USDT BEP-20
⚑ Solana β€” SOL, USDC
πŸͺ™ TRON β€” TRX, USDT TRC-20
🧱 TON β€” Toncoin

Confirmation and activation

The invoice is considered paid after CryptoCloud sees the transaction and receives the required number of network confirmations. Jetproxy then receives a notification and activates your traffic automatically.

NetworkUsually
ERC20 / TRC20 / BSC / TON / SOL / BASE / ARB / OP30 seconds to 5 minutes
BTC10 minutes to several hours
LTC2 to 10 minutes
ℹ️If you sent the correct amount before the invoice expired but the network confirmed it later, the invoice may still confirm after the funds arrive. Do not send a duplicate payment until you check the TxID.

How to Find TxID (Transaction Hash)

TxID is a unique transaction identifier on the blockchain. It is needed to confirm payment or track transfer status. In a blockchain explorer, a TxID shows the sender, receiver, amount, status, and fee.

Where to find TxID

🦊 MetaMask

Activity -> select the transaction -> Copy transaction ID. The network is shown at the top of the wallet.

πŸ“± Trust Wallet

History -> tap the transaction -> copy the hash. The network is shown in the transaction details.

πŸ’± Exchanges (Binance, Bybit, OKX)

Transaction History or Withdrawals -> open the transaction -> TxID and network are shown in the details.

Blockchain Explorers

Explorers let you track a transaction in real time. Paste the TxID into the explorer for the correct network to see status, amount, and confirmations.

NetworkExplorer
Bitcoinblockchain.com
Ethereumetherscan.io
BSCbscscan.com
Solanasolscan.io
Polygonpolygonscan.com
TRONtronscan.org
TONtonscan.org
πŸ’‘Always save the TxID of important transactions. It is needed for delays, disputes, or manual payment reconciliation.

If something goes wrong

Below are the most common situations from CryptoCloud and Jetproxy payment support. Almost every case is resolved faster when you have the invoice INV number and transaction TxID.

SituationWhat to do
Invoice is not confirmingCheck the TxID in a blockchain explorer. BTC can take an hour or more. If confirmations exist but the invoice did not update, send the INV and TxID to support.
Wrong amount was sentOpen the invoice and pay the calculated top-up. If your wallet has a minimum withdrawal above the top-up amount, you can send a larger top-up; keep the INV and TxID.
Top-up is not possibleContact Jetproxy before creating a new order. Send the INV, TxID, and explain why top-up is impossible. CryptoCloud cannot confirm a partially paid invoice without merchant agreement.
Invoice expired after sendingIf the amount and network are correct, wait for the funds to arrive. The invoice can still confirm after receipt. Save the TxID.
Payment succeeded, but traffic is missingRefresh the dashboard and check payment history. If the package is still inactive, contact Jetproxy with account email, order number, INV, and TxID.
Wrong network or addressContact support immediately. Recovery is not guaranteed, but we will check details with CryptoCloud and explain possible options.
⚠️CryptoCloud handles payment processing and transaction confirmation. Jetproxy handles the order, traffic package, and activation after successful payment. If the issue is about the product or traffic, contact us; if it is about the transaction path, CryptoCloud support can also be useful.

What to send to support

The more precise the data, the faster the invoice can be checked. Never send private keys, seed phrases, 2FA codes, or wallet access. Support will never need them.

Minimum information

  • Jetproxy account email and order number, if it is visible in the dashboard.
  • CryptoCloud invoice INV number from the invoice or email, usually 8 characters.
  • Transaction TxID from your wallet or exchange.
  • Coin, network, and amount you sent.
  • A screenshot of wallet or exchange status without private data, if the case is disputed.
  • A short explanation: what you expected, what happened, and when you sent the payment.

Official CryptoCloud help pages: CryptoCloud End Users Β· CryptoCloud Issues